Nebrasky Plumbing, Heating & Cooling has been delivering exceptional service from trusted professionals since 1988. We handle all phases of plumbing, heating, cooling, home energy assessments, generators and more, and we serve Orange County, N.Y., Dutchess County, N.Y., Rockland County, N.Y. and the entire Hudson Valley.
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I recently had my annual a/c service done, and the technician who did the service, Keith, was no question the most professional, honest, hard working person I’ve ever had come to my home. After servicing the unit in the attic, and changing the filter, he headed to the compressor outside. Upon opening up the front door, he noticed that the inside was dirty. He asked if there was a water spicket near the compressor. It’s a condo, so I told him I didn’t think so. I told him there was a hose in the back of the house, and that I could drag the hose through the window. I went outside, and just as I was unraveling the hose, Keith was immediately inside with drop clothes and another, dry hose to hook up to the outside one. I then watched him through the window as he was putting the front panel back on the compressor. It wasn’t sitting right, so the screws wouldn’t go back in. Someone else would have simply left the screws off and made the panel look as secure as possible. But Keith maneuvered it around, until the screws fit. It’s a shame that Keith is the exception in this, or any home service field. While I compliment his employer that trained him, one can’t lose sight of a worker’s innate traits. It took only a few seconds for him to bring in the dry hose and the drop close, and a few more to get the panel back on correctly. Thank you to Nebrasky for employing a true professional.
We had an issue with our gas furnace. We had a leak of gas. While they were only there for an annual maintenance on our furnace, they ended up staying well past the call of duty to diagnose the problem on a Friday and even came back later to make sure they had properly diagnosed the problem and knew how to fix it. The technician was very courteous and professional.
We are pleased with the service that Nebrasky has given us through the years. Today we had our spring visit. The representative was on time. He checked our heating system throughout the house. He was kind and courteous. We signed up once again for the Home Care Club. I would recommend Nebrasky without hesitation! Rafael Reyes
Nebrasky provides professional services at a competitive price. They are knowledgeable about their products and service, but they are equally dedicated to overall customer service and respond quickly to customer needs and concerns.
I woke up this morning to a very cool 58 degrees in the house. Obviously there was a problem with the furnace. I called Paul Nebrasky Plumbing, Heating and Cooling at 8:36 a.m. and was told that a service technician would be at my house between 10:00 and noon. At 10:06 a.m. Keith pulled into my driveway! By 10:45 my furnace was up and running with a new igniter. Great Service! Quick and efficient!
I am so thankful that I found your company several years ago when I was shopping for central air conditioning. You are the BEST!
The technician did a real nice job and recognized the problem right away. He took his time in resolving the issue and didn’t look to run in and out. He was extremely professional. When I make a follow-up phone call with a question about a service call I previously placed, the person answering the phone always seems to know who I am and what I’m calling about. I find this very professional and it gives me the feeling Nebrasky is on top of the situation.
The generator was placed the first time. The service was handled very professionally. The service people where here on time. They even assisted me with the gas line. Apparently there was a miscommunion and Paul and his office staff got on it and straightened it out. The start up was done and the instruction went without a hitch. I would recomend Nebrasky to anyone who is looking for professionalism, knowledgeable service for a fair price.
Nebrasky can do it all. Their servicemen are professional, clean, quick and friendly. They’ll answer any question and will always make sure that the repair is done correctly. They may not be the cheapest, but they never need to come back to do the same repair over.
Great professional service! Answers questions and explains what the service person is looking for to solve the problem. Straight forward and up front service!