Oftentimes, we get calls from customers who have dropped something valuable down the drain: a ring, an earring, charm, etc. In most cases, the item isn’t able to be retrieved because the water isn’t shut off soon enough (pushing the object further and further down into the waste system, making it nearly impossible to ever be found again).
In one very recent instance, however, one of our customers dropped a sizable diamond earring down their drain. Our technician Greg came to the rescue! He was able to carefully take a part the drain to search, and indeed found the “diamond in the rough!”